< Notes...

expecting no expectators, these are my short thoughts.

The six (the foundation, at least, as there could be more) components of an apology. The bottom line? Very few people know how to genuinely apologise.

  1. An expression of regret — this, usually, is the actual “I’m sorry.”
  2. An explanation (but, importantly, not a justification).
  3. An acknowledgement of responsibility.
  4. A declaration of repentance.
  5. An offer of repair.
  6. A request for forgiveness.

The original article is well worth reading. I found it to be excellent.

Via Kottke.