CPAP machine company calls me to see how I am doing with it, and to ask a few questions. I say “I have not been able to get used to it, I will have to return it”. They ask me for my date of birth, and email address. I tell them “I didn’t call you, you did. You should have all the information on file, I see no reason to provide it to you now”. After exchanging pleasantries we discontinue the call.
I then call back, and ask for the steps to return the machine. I am asked for my full name, date of birth, and email address, to pull up my account. They say an RMA number, and a prepaid label for its return will be sent to me. I offer to save them money by returning it to the same place I picked it up. I can’t, they tell me. That place only dishes out new machines, and doesn’t take used ones back. OK then!
health me rants